This policy explains how Web Vantage Solutions collects, uses and looks after personal information when you use webvantagesolution.com or contact us.
Web Vantage Solutions is a UK technology business at 47 Luxor View, Leeds LS8 5JU. For privacy questions, email info@webvantagesolution.com or call +44 7591 318131.
Information we collect
If you use our contact form, we collect the details you submit. That currently includes your name, business or company name, email address, phone number if you provide one, the service you select, your project or requirement details, and your confirmation that we may contact you about the enquiry.
If you email us, we collect the email address you use and the content of your message, plus any files or extra details you choose to send.
We also collect limited technical information generated when you visit the site, such as browser type, pages viewed and approximate location derived from IP address, where analytics tools record this.
How we use this information
We use enquiry details to reply to you, discuss the work you asked about, and keep a record of the conversation. We use analytics information to understand how the website is used and to improve it. We do not sell your personal information.
Email enquiries
Messages sent to info@webvantagesolution.com, or through the contact form, are handled by our team so we can respond. Please do not send sensitive personal information unless it is necessary for the enquiry.
Cookies and analytics
The website uses cookies and similar technologies needed for the site to work, including WordPress session cookies if you are logged in. We also use Google analytics tools provided through Google Site Kit to see aggregated information about visits, such as which pages are used. Analytics cookies may identify your browser or device over time.
You can block or delete cookies in your browser settings. If you do, some parts of the site may not work as expected, and we may not be able to measure site use as accurately.
Security
We take reasonable technical and organisational steps to protect personal information, including using HTTPS on this website and restricting access to enquiry data to people who need it for their work. No website or email system can be guaranteed completely secure.
How long we keep information
We keep enquiry and email records for as long as we need them to handle your request and for ordinary business records, then delete or anonymise them when they are no longer required. Analytics data is kept according to the settings of the analytics tools we use.
Your rights
UK data protection law gives you rights over personal information we hold about you. These include the right to ask for a copy of your information, to ask us to correct it, to ask us to delete it in some cases, and to object to or restrict certain uses. To make a request, email info@webvantagesolution.com.
If you are not satisfied with how we handle your information, you can complain to the Information Commissioners Office (ICO), the UK supervisory authority for data protection.
Contact details
Web Vantage Solutions, 47 Luxor View, Leeds LS8 5JU, United Kingdom. Email: info@webvantagesolution.com. Telephone: +44 7591 318131.
We may update this policy if our services or the way we handle information change. The current version will always be published on this page.